Globeo SMS Privacy Policy
Effective Date: 12/6/24
At Globeo, we take your privacy seriously. This SMS Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us through our SMS services. By providing your phone number to us or subscribing to our SMS services, you agree to the terms outlined in this policy.
- Information We Collect
When you opt-in to receive SMS messages from Globeo, we may collect the following types of information:
- Phone Number: Your mobile number that you provide when subscribing to our SMS service.
- Message Content: Information included in the messages you send us or receive from us.
- Opt-In/Opt-Out Data: Information about your account. (whether you have opted in or opted out of receiving messages).
- Device Information: Technical data about the device you use to interact with our SMS service (e.g., device type, operating system).
- How We Use Your Information
The information we collect is used for the following purposes:
- To Send SMS Messages: We send you SMS messages related to our services, reservation updates, and/or customer support.
- To Improve Services: We may analyze your interactions to improve the quality of our SMS communications and ensure that they are relevant to your needs.
- Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.
- How We Protect Your Information
We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, please be aware that no method of transmission over the internet or via mobile networks is 100% secure, and we cannot guarantee the absolute security of your information.
- Opt-Out and Control
You can opt-out of receiving SMS messages from us at any time. To do so, simply reply “STOP” to any message you receive from Globeo. Once you opt out, you will no longer receive marketing messages, but you may still receive transactional messages related to services you have requested.
If you wish to update your preferences or manage the types of messages you receive, you can reply with commands such as “HELP” for assistance or follow the instructions provided in the SMS message.
- Third-Party Services
We may use third-party service providers to send SMS messages or manage SMS subscriptions. These third parties are required to protect your personal information in accordance with their own privacy policies, but we are not responsible for their actions.
- Data Retention
We will retain your information for as long as necessary to provide you with SMS services, comply with legal obligations, resolve disputes, and enforce agreements. If you choose to opt out of our SMS services, we will retain your phone number and opt-out status for the period necessary to comply with your request.
- Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on our website or sent to you via SMS. Please review this policy periodically to stay informed about how we are protecting your information.
- Contact Us
If you have any questions about this SMS Privacy Policy or would like to exercise your rights regarding your personal information, please contact us at:
Globeo Support Team
Email:
[email protected]
Phone: 512-263-8488
Website: www.globeo.com
Terms and Conditions:
As a part of our services, we offer our clients text notifications regarding hotel and reservation details. When texting our number you will be prompted with an “Opt-In” request, in order to receive communication. To “opt-in” please text START to 512-263-8488. Standard data and messaging rates apply. To “Opt Out” of our messaging services, please text “STOP” to (512) 263-8488. For assistance, please text “HELP” to 512-263-8488 or visit our privacy policy https://globeo.com/category/privacy-policy/
By submitting your telephone number on our Site, you expressly consent (opt-in) to receiving informational texts and calls, including without limitation auto dialed or pre-recorded messages, to the telephone numbers that you provide, including any mobile telephone number, by us (or others on our behalf) and by others through the Site. You acknowledge and agree that your Consent is being provided in connection with the Telephone Consumer Protection Act and that you and we both intend that your consent be interpreted as liberally and broadly as possible thereunder to validate our ability to conduct business with you via telephone/mobile/cellular device. SMS Consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates. Globeo will not share or sell any numbers that are obtained through this site.
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